Purchasing music

How do I buy the score I want?

Once you are happy that you have found what you want, click the Add to Basket button to add that score or part to your shopping basket. After you have added everything that you want to buy at this time, at the top of the page you can view the contents of your shopping basket. From there you can go to the checkout to pay for the music.

Once you have completed the checkout process, you will be able to print your music from the My purchases section of the My account pages.

Are any scores available free of charge?

Yes, there are a number of free scores available on Score Exchange, but if you are simply looking for something to test your printing functions with, you should use the Score Exchange test score which you are strongly advised to download and print, to make sure that Scorch and your printer are working fully before you make any purchases.

To find music available at no cost you can use the 'refine results' function to refine your search results to scores with a maximum price of zero.

Why do I have to create an account to make a purchase?

It is necessary for Score Exchange to have your contact details so that we can correctly calculate and account for VAT. By creating an account it also means that we can handle any queries that you have in the most efficient way.

How do I create an account?

Simply click the My account button at the top of any page and then enter your email address in the 'New Users, Register Here' box and click Register.

You do not need to create an account before you can add anything to your shopping basket as you will be prompted to set up an account during the checkout process if you don't already have one.

I am VAT registered - how does this affect me as a buyer?

Please make sure that you have entered your VAT number on the My account page. Without this information being available before a purchase is completed, we can't make any VAT calculation.

We will provide a VAT invoice for every purchase. As a UK VAT registered company we are obliged to charge VAT to customers in the EU. For VAT registered customers in the EU but outside the UK we will zero rate the VAT so you can account for it at your local rate. For customers outside the EU we are not obliged to charge VAT but it is your responsibility to account for, and pay any local sales tax, import duty or any other charge that may be applicable to the transaction.

Is VAT included in the price of a score?

No. All prices are displayed exclusive of VAT which will be added where appropriate. This is because there are more buyers outside Europe who are not required to pay VAT than there are buyers in Europe who are required to pay VAT.

How do I buy more than one copy of a score or part?

There is no need to buy more than one copy of a score or part. This is because purchasing a score or part from Score Exchange allows you to print as many copies as you need for 24 hours after first opening the print dialog for each item.

The publishers of scores and parts on Score Exchange will set their prices to reflect this, so you might find that a part that requires many copies such as a Violin I part from a full orchestral score, is more expensive that a part that only requires one copy such as a part for a solo instrument.

Why are some scores or parts more expensive on Score Exchange than SibeliusMusic.com?

All pricing of scores and parts is set by individual publishers. ScoreExchange.com's pricing structure reflects the fact that buyers have unrestricted printing access for 24 hours from when you first open the print dialog instead of buying multiple copies of the same score/part. The publisher may therefore have raised the price of the score or part to take this into account.

Why is everything priced in US dollars?

It is far simpler, when selling online, to use only one currency. Your credit card company should be able to make the conversion from your local currency when you make the payment.

What is your refunds policy?

Before you purchase any music, you are very strongly advised to check the printing capability of your system by downloading and printing our test score because, as we are selling a digital product, we are unable to offer refunds.