No – once a sale has been paid for the invoice is issued automatically and can not be changed. Make sure you have the right billing address details before finalising your purchase.
Purchasing music
I am VAT registered – how does this affect me as a buyer?
Please make sure that you have entered your VAT number on the My account page. Without this information being available before a purchase is completed, we can’t make any VAT calculation. We will provide...
Is VAT included in the price of a score?
No. All prices are displayed exclusive of VAT which will be added where appropriate. This is because there are more buyers outside Europe who are not required to pay VAT than there are buyers in Europe who are required...
What rate of VAT applies to purchases?
As Score Exchange is based in the United Kingdom and the UK is no longer part of the European Union, there are different VAT rules for customers in the EU & UK compared with customers in countries that are not...
How do I buy more than one copy of a score or part?
Depending on the licensing options set by the publisher of the music you’re interested in, there might be no need to buy more than one copy of a score or part. Publishers using Score Exchange can choose to allow...
Why can’t I pay using my own currency?
Maybe you can! Before October 2013 Score Exchange only allowed payments in US Dollars. Now Score Exchange supports purchases in US Dollars and British Pounds. You can choose which currency you would like to use to make...
Why can’t I pay less than $1.50 using PayPal or my credit/debit card?
For transactions under $1.50 USD Score Exchange will only accept payment using Score Exchange credits. The costs involved of processing Debit / Credit cards or PayPal transactions mean that we can not accept these...
I’ve chosen to view prices in a currency that isn’t US Dollars. Why do I still see prices in US Dollars during the checkout process?
Internally Score Exchange calculates all prices in US Dollars. This is the currency that sellers use to set the price of items that are for sale. To avoid any confusion with rounding errors, all totals are calculated in...
What exchange rates do you use to convert between currencies?
Score Exchange uses exchange rates based on information issued by the UK HM Revenue and Customs.
Why do I have to create an account to make a purchase?
It is necessary for Score Exchange to have your contact details so that we can correctly calculate and account for VAT. By creating an account it also means that we can handle any queries that you have in the most...
How do I create an account?
Simply click the My account button at the top of any page and then enter your email address in the ‘New Users, Register Here’ box and click Register. You do not need to create an account before you can add...
Are any scores available free of charge?
Maybe! All the publishers that use Score Exchange are free to set their own selling prices. Sellers who have upgraded to be a Platinum Publishers on Score Exchange can make their work available for free.
How do I buy the score I want?
Once you are happy that you have found what you want, click the Add to Basket button to add that score or part to your shopping basket. After you have added everything that you want to buy at this time, at the top of...
